Check before you pay
Every order comes with our Open Parcel option. Open and check your suit in front of the courier before paying. If it is damaged or not what you ordered, you can refuse the parcel right there.
Damaged, defective or wrong item
If something is wrong with your order, message us within 48 hours of delivery with your order number and photos of the item and packaging. We will send a replacement or give you a full refund at no extra cost.
Other returns & exchanges
Because every suit is checked before dispatch and you can inspect it at the door, we do not accept returns or exchanges for other reasons once a parcel has been accepted.
Refunds
Approved refunds are sent by bank transfer within 7 working days of approval.
Need help?
WhatsApp us at +92 309 8687873. Read the full Refund Policy.